Enterprise-Grade Security, Built In
Your data is protected by the same standards trusted by the world's largest enterprises.
How We Protect Your Data
Comprehensive security at every layer of our platform.
End-to-End Encryption
All data is encrypted at rest with AES-256 and in transit with TLS 1.3. Your sensitive client information never travels unprotected.
Role-Based Access Controls
Granular permissions let you control exactly who sees what. Define roles for agents, admins, and managers with precision.
Enterprise Infrastructure
Hosted on AWS with multi-region redundancy, automated failover, and geographic data residency options for compliance.
24/7 Monitoring
Continuous threat detection, intrusion prevention, and real-time alerting ensure your platform stays secure around the clock.
Privacy by Design
GDPR and CCPA compliant from the ground up. Data minimization, right to deletion, and transparent processing built into every feature.
Automated Backups
Daily encrypted backups with 30-day retention and point-in-time recovery. Your data is always safe, even in worst-case scenarios.
Certifications & Compliance
- SOC 2 Type II audited annually
- GDPR compliant with EU data processing agreements
- CCPA compliant with California consumer rights
- Regular third-party penetration testing
- Employee security training and background checks
- Incident response plan with 24-hour notification
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Security FAQ
Your data is stored in AWS data centers in the United States with optional EU residency. All storage is encrypted and replicated across multiple availability zones.
We never sell your data. We only share information with service providers essential to platform operation, all of whom are contractually bound to strict data protection terms.
Our incident response team is on call 24/7. We follow a documented response plan and will notify affected customers within 24 hours of confirmed incidents, per our SLA and regulatory obligations.
Yes. You can export all your data at any time in standard formats. Upon account deletion, we permanently purge your data within 30 days per our retention policy.